I have a strange problem happening with Outlook 2003 and shared calendars
folders for my executive staff. My Executive Admin assistant keeps the
executive calendars open during the day and is able to judge when the time
is free. Wednesday she exited from Outlook at the end of the day as usual.
She came back today and all of the calendars have disappeared. When she
adds them back in they will hold until she goes to read her email. When she
goes back to calendar she gets an error that says she does not have
permission for the path. When she goes to email and then back again they
reappear. If she exists out she has to reselect them for her shared
calendar list box.

Any Ideas of what is going on?

Try restarting outlook using the /resetnavpane switch.
http://www.outlook-tips.net/beginner/switches.htm

Hi Techy,

From the post log, I understand that your Executive Admin assistant
suddenly encountered a shared calendar issue on Outlook 2003.

First, it may be caused by corrupt Navigation Pane and please try Diane's
suggestion. I would like to attach detailed steps here just for your
reference:

1. Click Start, click Run, type "Outlook /resetnavpane" (without the
quotation marks).

Note 1: There is a space character between Outlook and the forward slash
(/).

Note 2: "/resetnavpane" means clears and regenerates the Navigation Pane
for the current profile. Removes all Shortcuts and Favorite Folders. Has
the same effect as deleting profilename.xml in your user directory.

What is the result?

If the issue persists, please ask your Executive Admin assistant creating a
new profile to test the issue.

How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
http://support.microsoft.com/kb/829918

If the issue still could not be fully resolved, I would like to double
confirm the following questions:

1. Did the calendar's permission change recently?

2. Could you please let your Executive Admin assistant capture a screenshot
of the detailed error message?

Screenshot:
=======
1. Whenever the error appears, please press the Print Screen key (PrtScn)
on your keyboard.
2. Click Start, click Run, type MSPAINT, and click OK.
3. In Paint, click Paste under the Edit Menu, click Save under the File
menu, type a file name for the snap shot, choose JPEG as "Save as type",
click "Desktop" on the left pane, and click Save.
4. Please find the screenshot on the Desktop and send it as an attachment
to: v-daisca.

If there is any update, please keep us posted.

Regards,

Daisy Cao, MCSE 2000

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Reply-To: "Techy DuWright" <rjones>
| From: "Techy DuWright" <Techy DuWrightam>
| Subject: Shared Calendars in Outlook 2003 disappear
| Date: Fri, 25 Jul 2008 14:14:13 -0400
| Lines: 3
| Message-ID: <F625BA3C-BE99-4418-A730-CDB766E56252>
| MIME-Version: 1.0
| Content-Type: text/plain;
| format=flowed;
| charset="iso-8859-1";
| reply-type=original
| Content-Transfer-Encoding: 7bit
| X-Priority: 3
| X-MSMail-Priority: Normal
| Importance: Normal
| X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| X-MS-CommunityGroup-MessageCategory:
{E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
| X-MS-CommunityGroup-PostID: {F625BA3C-BE99-4418-A730-CDB766E56252}
| Newsgroups: microsoft.public.outlook.general
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:139745
| NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| X-Tomcat-NG: microsoft.public.outlook.general
|
| I have a strange problem happening with Outlook 2003 and shared calendars
| folders for my executive staff. My Executive Admin assistant keeps the
| executive calendars open during the day and is able to judge when the
time
| is free. Wednesday she exited from Outlook at the end of the day as
usual.
| She came back today and all of the calendars have disappeared. When she
| adds them back in they will hold until she goes to read her email. When
she
| goes back to calendar she gets an error that says she does not have
| permission for the path. When she goes to email and then back again they
| reappear. If she exists out she has to reselect them for her shared
| calendar list box.
|
| Any Ideas of what is going on?
|
|

Hi Techy,
Did this work for you? I am having a similar issue.. I have a user who has
several shared calendars opened at all times, they started disappearing on
her when she logged out, we never had an issue with this before and she is
the only person this is happening to, she reopened all the calendars it was
ok for a few days then they were gone again? Did you find a resolution?


"Techy DuWright" wrote:
[..]

First step is to outlook using the /restnavpane switch.
http://www.outlook-tips.net/beginner/switches.htm

Hello Techy,

I am just checking to see how this is going. Please drop me a quick note at
your convenience to let me know the current status of this issue. If you
have any concerns, please do not hesitate to let me know. Thanks, and have
a great day! :)

Best Regards,

Daisy Cao
MCSE, MCSA, MCDBA
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

================================================== ====

PLEASE NOTE: The partner online technical community are provided to assist

with break/fix issues and simple how to questions.


We also love to hear your product feedback! Let us know what you think by

posting

from the web interface: Partner Feedback

from your newsreader: microsoft.private.directaccess.partnerfeedback

We look forward to hearing from you!

================================================== ====

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from this issue.

================================================== ====

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| X-Tomcat-ID: 80042623
| References: <F625BA3C-BE99-4418-A730-CDB766E56252>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-daisca (Daisy Cao [MSFT])
| Organization: Microsoft
| Date: Mon, 28 Jul 2008 05:17:07 GMT
| Subject: RE: Shared Calendars in Outlook 2003 disappear
| X-Tomcat-NG: microsoft.public.outlook.general
| Message-ID: <6lozVLJ8IHA.5960>
| Newsgroups: microsoft.public.outlook.general
| Lines: 102
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:140070
| NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
|
|
| Hi Techy,
|
| From the post log, I understand that your Executive Admin assistant
| suddenly encountered a shared calendar issue on Outlook 2003.
|
| First, it may be caused by corrupt Navigation Pane and please try Diane's
| suggestion. I would like to attach detailed steps here just for your
| reference:
|
| 1. Click Start, click Run, type "Outlook /resetnavpane" (without the
| quotation marks).
|
| Note 1: There is a space character between Outlook and the forward slash
| (/).
|
| Note 2: "/resetnavpane" means clears and regenerates the Navigation Pane
| for the current profile. Removes all Shortcuts and Favorite Folders. Has
| the same effect as deleting profilename.xml in your user directory.
|
| What is the result?
|
| If the issue persists, please ask your Executive Admin assistant creating
a
| new profile to test the issue.
|
| How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
| http://support.microsoft.com/kb/829918
|
| If the issue still could not be fully resolved, I would like to double
| confirm the following questions:
|
| 1. Did the calendar's permission change recently?
|
| 2. Could you please let your Executive Admin assistant capture a
screenshot
| of the detailed error message?
|
| Screenshot:
| =======
| 1. Whenever the error appears, please press the Print Screen key (PrtScn)
| on your keyboard.
| 2. Click Start, click Run, type MSPAINT, and click OK.
| 3. In Paint, click Paste under the Edit Menu, click Save under the File
| menu, type a file name for the snap shot, choose JPEG as "Save as type",
| click "Desktop" on the left pane, and click Save.
| 4. Please find the screenshot on the Desktop and send it as an attachment
| to: v-daisca.
|
| If there is any update, please keep us posted.
|
| Regards,
|
| Daisy Cao, MCSE 2000
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
| ================================================== ==
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ================================================== ==
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | Reply-To: "Techy DuWright" <rjones>
| | From: "Techy DuWright" <Techy DuWrightam>
| | Subject: Shared Calendars in Outlook 2003 disappear
| | Date: Fri, 25 Jul 2008 14:14:13 -0400
| | Lines: 3
| | Message-ID: <F625BA3C-BE99-4418-A730-CDB766E56252>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | format=flowed;
| | charset="iso-8859-1";
| | reply-type=original
| | Content-Transfer-Encoding: 7bit
| | X-Priority: 3
| | X-MSMail-Priority: Normal
| | Importance: Normal
| | X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | X-MS-CommunityGroup-MessageCategory:
| {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
| | X-MS-CommunityGroup-PostID: {F625BA3C-BE99-4418-A730-CDB766E56252}
| | Newsgroups: microsoft.public.outlook.general
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:139745
| | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | X-Tomcat-NG: microsoft.public.outlook.general
| |
| | I have a strange problem happening with Outlook 2003 and shared
calendars
| | folders for my executive staff. My Executive Admin assistant keeps the
| | executive calendars open during the day and is able to judge when the
| time
| | is free. Wednesday she exited from Outlook at the end of the day as
| usual.
| | She came back today and all of the calendars have disappeared. When
she
| | adds them back in they will hold until she goes to read her email.
When
| she
| | goes back to calendar she gets an error that says she does not have
| | permission for the path. When she goes to email and then back again
they
| | reappear. If she exists out she has to reselect them for her shared
| | calendar list box.
| |
| | Any Ideas of what is going on?
| |
| |
|
|

Dear Daisy:

I am sorry that I have not gotten back to you, my Technet subscription got
HiJacked. Microsoft had to get me reattached.

Your suggestion to recreate the email profile worked. The switches
suggested by Diane did not.

"Daisy Cao [MSFT]" wrote:
[..]

Hello Techy,

Thank you for taking the time to let us know the result, I am glad to hear
we solved the issue with the new outlook profile.

Have a nice day.

Regards,

Daisy Cao, MCSE 2000

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Shared Calendars in Outlook 2003 disappear
| thread-index: AcjyacIQKDA4TVebSjWLuXO+7ueqWA==
| X-WBNR-Posting-Host: 207.46.19.168
| From: =?Utf-8?B?VGVjaHkgRHVXcmlnaHQ=?=
<rjones.(Donotspam)>
| References: <F625BA3C-BE99-4418-A730-CDB766E56252>
<6lozVLJ8IHA.5960>
<ev0qTze8IHA.4744>
| Subject: RE: Shared Calendars in Outlook 2003 disappear
| Date: Wed, 30 Jul 2008 10:29:02 -0700
| Lines: 189
| Message-ID: <9B59E9E6-DBF5-432A-8E5E-56A5DE45E8CD>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3119
| Newsgroups: microsoft.public.outlook.general
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:140667
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.outlook.general
|
| Dear Daisy:
|
| I am sorry that I have not gotten back to you, my Technet subscription
got
| HiJacked. Microsoft had to get me reattached.
|
| Your suggestion to recreate the email profile worked. The switches
| suggested by Diane did not.
|
| "Daisy Cao [MSFT]" wrote:
|
| >
| > Hello Techy,
| >
| > I am just checking to see how this is going. Please drop me a quick
note at
| > your convenience to let me know the current status of this issue. If
you
| > have any concerns, please do not hesitate to let me know. Thanks, and
have
| > a great day! :)
| >
| > Best Regards,
| >
| > Daisy Cao
| > MCSE, MCSA, MCDBA
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ================================================== ====
| >
| > PLEASE NOTE: The partner online technical community are provided to
assist
| >
| > with break/fix issues and simple how to questions.
| >
| >
| > We also love to hear your product feedback! Let us know what you think
by
| >
| > posting
| >
| > from the web interface: Partner Feedback
| >
| > from your newsreader: microsoft.private.directaccess.partnerfeedback
| >
| > We look forward to hearing from you!
| >
| > ================================================== ====
| >
| > When responding to posts, please "Reply to Group" via your newsreader
so
| >
| > that others may learn and benefit from this issue.
| >
| > ================================================== ====
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | X-Tomcat-ID: 80042623
| > | References: <F625BA3C-BE99-4418-A730-CDB766E56252>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain
| > | Content-Transfer-Encoding: 7bit
| > | From: v-daisca (Daisy Cao [MSFT])
| > | Organization: Microsoft
| > | Date: Mon, 28 Jul 2008 05:17:07 GMT
| > | Subject: RE: Shared Calendars in Outlook 2003 disappear
| > | X-Tomcat-NG: microsoft.public.outlook.general
| > | Message-ID: <6lozVLJ8IHA.5960>
| > | Newsgroups: microsoft.public.outlook.general
| > | Lines: 102
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:140070
| > | NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
| > |
| > |
| > | Hi Techy,
| > |
| > | From the post log, I understand that your Executive Admin assistant
| > | suddenly encountered a shared calendar issue on Outlook 2003.
| > |
| > | First, it may be caused by corrupt Navigation Pane and please try
Diane's
| > | suggestion. I would like to attach detailed steps here just for your
| > | reference:
| > |
| > | 1. Click Start, click Run, type "Outlook /resetnavpane" (without the
| > | quotation marks).
| > |
| > | Note 1: There is a space character between Outlook and the forward
slash
| > | (/).
| > |
| > | Note 2: "/resetnavpane" means clears and regenerates the Navigation
Pane
| > | for the current profile. Removes all Shortcuts and Favorite Folders.
Has
| > | the same effect as deleting profilename.xml in your user directory.
| > |
| > | What is the result?
| > |
| > | If the issue persists, please ask your Executive Admin assistant
creating
| > a
| > | new profile to test the issue.
| > |
| > | How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
| > | http://support.microsoft.com/kb/829918
| > |
| > | If the issue still could not be fully resolved, I would like to
double
| > | confirm the following questions:
| > |
| > | 1. Did the calendar's permission change recently?
| > |
| > | 2. Could you please let your Executive Admin assistant capture a
| > screenshot
| > | of the detailed error message?
| > |
| > | Screenshot:
| > | =======
| > | 1. Whenever the error appears, please press the Print Screen key
(PrtScn)
| > | on your keyboard.
| > | 2. Click Start, click Run, type MSPAINT, and click OK.
| > | 3. In Paint, click Paste under the Edit Menu, click Save under the
File
| > | menu, type a file name for the snap shot, choose JPEG as "Save as
type",
| > | click "Desktop" on the left pane, and click Save.
| > | 4. Please find the screenshot on the Desktop and send it as an
attachment
| > | to: v-daisca.
| > |
| > | If there is any update, please keep us posted.
| > |
| > | Regards,
| > |
| > | Daisy Cao, MCSE 2000
| > |
| > | Microsoft Online Support
| > | Microsoft Global Technical Support Center
| > |
| > | Get Secure! - www.microsoft.com/security
| > | ================================================== ==
| > | When responding to posts, please "Reply to Group" via your newsreader
so
| > | that others may learn and benefit from your issue.
| > | ================================================== ==
| > | This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > |
| > | --------------------
| > | | Reply-To: "Techy DuWright" <rjones>
| > | | From: "Techy DuWright" <Techy DuWrightam>
| > | | Subject: Shared Calendars in Outlook 2003 disappear
| > | | Date: Fri, 25 Jul 2008 14:14:13 -0400
| > | | Lines: 3
| > | | Message-ID: <F625BA3C-BE99-4418-A730-CDB766E56252>
| > | | MIME-Version: 1.0
| > | | Content-Type: text/plain;
| > | | format=flowed;
| > | | charset="iso-8859-1";
| > | | reply-type=original
| > | | Content-Transfer-Encoding: 7bit
| > | | X-Priority: 3
| > | | X-MSMail-Priority: Normal
| > | | Importance: Normal
| > | | X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| > | | X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| > | | X-MS-CommunityGroup-MessageCategory:
| > | {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
| > | | X-MS-CommunityGroup-PostID: {F625BA3C-BE99-4418-A730-CDB766E56252}
| > | | Newsgroups: microsoft.public.outlook.general
| > | | Path: TK2MSFTNGHUB02.phx.gbl
| > | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:139745
| > | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| > | | X-Tomcat-NG: microsoft.public.outlook.general
| > | |
| > | | I have a strange problem happening with Outlook 2003 and shared
| > calendars
| > | | folders for my executive staff. My Executive Admin assistant keeps
the
| > | | executive calendars open during the day and is able to judge when
the
| > | time
| > | | is free. Wednesday she exited from Outlook at the end of the day
as
| > | usual.
| > | | She came back today and all of the calendars have disappeared.
When
| > she
| > | | adds them back in they will hold until she goes to read her email.
| > When
| > | she
| > | | goes back to calendar she gets an error that says she does not have
| > | | permission for the path. When she goes to email and then back
again
| > they
| > | | reappear. If she exists out she has to reselect them for her
shared
| > | | calendar list box.
| > | |
| > | | Any Ideas of what is going on?
| > | |
| > | |
| > |
| > |
| >
| >
|

Hello Daisy,

i'm assisting one of my users with a similar problem and have tried and
followed certain articles related to what you have posted here with no help.
The user has delegate access to many calendars and also has access to some
Functional Mailboxes (60-70 in total).
It so happens that these shared cal;s and additional mailboxes disappear
randmly and she has to re-add them all one by one.
reset navpane, new profile, ost, configured on a loaner laptop, windows
profile - nothing has helped us. So we can conclude it is something with her
account and not with Outlook Client.

Appreciate a response if you have any thoughts on this.

rgds,

navyn.


"Daisy Cao [MSFT]" wrote:
[..]