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#1
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Hi,
I let my nephew use my computer and now none of my spyware removal tools work i.e. Malwarebytes, SuperAntiSpyware, Ad-Aware. Do any of you have any idea to discover what is going on. I am relatively certain that the computer is infected with something. |
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#2
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Use my Remove-it software, it will remove that malware from your system.
Choose yes for all options when prompted. Download it here http://www.ms-mvp.org/ |
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#3
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John McKenzie wrote:
> Hi, > I let my nephew use my computer and now none of my spyware removal tools > work i.e. Malwarebytes, SuperAntiSpyware, Ad-Aware. > > Do any of you have any idea to discover what is going on. I am > relatively certain that the computer is infected with something. I might also add that the restore point does not work and the OS is Win XP Pro SP3 |
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#4
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That was not the real Leythos--he would never give that advice--it's
Patrick Butts posing as Leythos. To answer your question: Your computer is almost certainly infected with malware. There are specific types of malware that disable your ability to use or update your security software. |
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#5
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Some malware infections have the ability to block access to
anti-virus and security websites. They can also interfere with the functionality of antivirus and spyware removal tools. The URL at http://tech.amikelive.com/node-144/t...-removal-guide may help. The instructions describe how to download Malwarebytes to an uninfected computer. Then, you rename the program to avoid detection by the malware - and use it to remove the infection. A second possibility is to remove the hard drive from the infected computer. Then, connect the drive physically to an uninfected computer (as a slave drive or via a USB caddy). Ensure the second computer has up to date protection against viruses and similar malware. However, the risk of cross-infection is small, because the second computer won't need to boot from the infected disk. Use the uninfected computer to run Malwarebytes and perform a full scan of the infected drive. Then, you should use the uninfected computer to perform additional scans, using alternative anti-virus and spyware removal tools. One word of warning. Another contributor to this thread has advised you to "Use my Remove-it software". As with any download, you do so at your own risk. "John McKenzie" <jmckenzie> wrote in message news:1492 [..] |
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#6
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On May 13, 9:46 am, John McKenzie <jmcken> wrote:
> Hi, > I let my nephew use my computer and now none of my spyware removal tools > work i.e. Malwarebytes, SuperAntiSpyware, Ad-Aware. > > Do any of you have any idea to discover what is going on. I am > relatively certain that the computer is infected with something. Yes. Some of this malicious software will just not allow executables that might be used to remove them to run just by the name of the .exe file that shows up as a process. MBAM shows up as mbab.exe in Task Manager so may not run. I would stick with MBAM and SAS. Locate the mbam.exe file and make a copy called john.exe and then run john.exe and see what that turns up. If still problems, do the same for SAS. Lately, I have fixed several where things like regedit, cmd, and the System Restore utility won't run. Try regedit and cmd just for fun and let us know about that. The bad software doesn't want you do run anything to remove it or go to any WWW sites that might help you (except this one). Now if your regedit and cmd still don't work but everything else now does, we can fix that too. Jose |
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#7
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In article <klAOl.26466$c45.6628>, trt
says... [..] > Choose yes for all options when prompted. Download it here > [..] > > -- > The Real Truth [..] > *WARNING* Do NOT follow any advice given by the people listed below. > They do NOT have the expertise or knowledge to fix your issue. Do not waste > your time. > David H Lipman, Malke, PA Bear, Beauregard T. Shagnasty, Leythos. > Abuse reported to prodigy and att. |
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#8
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Jose wrote:
[..] > Lately, I have fixed several where things like regedit, cmd, and the > System Restore utility won't run. Try regedit and cmd just for fun > and let us know about that. The bad software doesn't want you do run > anything to remove it or go to any WWW sites that might help you > (except this one). > > Now if your regedit and cmd still don't work but everything else now > does, we can fix that too. > > Jose both cmd and regedit work |
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#9
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John McKenzie wrote:
> Jose wrote: > both cmd and regedit work Disk Defragmenter does not |
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#10
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On May 13, 1:47 pm, John McKenzie <jmcken> wrote:
> John McKenzie wrote: >> >> > > Disk Defragmenter does not Okay, did you try renaming MBAM.EXE and running the copy or did I miss a post? |
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#11
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On May 13, 1:47 pm, John McKenzie <jmcken> wrote:
> John McKenzie wrote: >> >> > > Disk Defragmenter does not Disk Defragmenter would be: Start, Run, dfrg.msc or, Start, Run, cmd and then c:\windows\System32\dfrg.msc Try MBAM (or your copy) first. What does "does not (work)" mean? Does a copy of dfrg.msc work? |
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#12
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Jose wrote:
> On May 13, 1:47 pm, John McKenzie <jmcken> wrote: > > Disk Defragmenter would be: > > Start, Run, dfrg.msc > > or, Start, Run, cmd and then c:\windows\System32\dfrg.msc > > Try MBAM (or your copy) first. > > What does "does not (work)" mean? > > Does a copy of dfrg.msc work? it loads OK but then the message disk fragmented could mot run. |
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#13
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John McKenzie wrote:
> Hi, > I let my nephew use my computer and now none of my spyware removal tools > work i.e. Malwarebytes, SuperAntiSpyware, Ad-Aware. > > Do any of you have any idea to discover what is going on? I am > relatively certain that the computer is infected with something. http://www.techmixer.com/free-bootab...download-list/ |
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#14
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On May 13, 3:17 pm, John McKenzie <jmcken> wrote:
> Jose wrote: >> >> > > it loads OK but then the message disk fragmented could mot run. Disk fragmented could mot run? Well, see what MBAM or your copy has to report. You should do that first. |
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