We have a new Dell running SBS2003 R2, freshly installed a couple of
weeks ago and running pretty much without incident.

We set up a Mobile 6 phone yesterday for the first time. Server has
selfsigned cert which was successfully exported and then loaded onto
the phone. We installed Activesync 4.5 using the phone's supplied
cd. We also downloaded and installed the current Mobile Admin stuff
from Microsoft.

Phone synced correctly, sent and received emails correctly. Now,
trying the mobile admin function, we select the mailbox we used for
the phone in order to test the remote wipe function, and we get the
following error, which is referenced all over the web. The common fix
appears to be "remove ssl from exadmin virt directory", which I tried,
restarted exchange, but it makes no difference. I found other
references to this exact problem but no solutions were offered other
than the ssl idea.

Thoughts?

------------------
The results:

Server Error in '/MobileAdmin' Application.
--------------------------------------------------------------------------------
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of
the current web request. Please review the stack trace for more
information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not
set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the
current web request. Information regarding the origin and location of
the exception can be identified using the exception stack trace
below.

Stack Trace:

[NullReferenceException: Object reference not set to an instance of an
object.]
Microsoft.Exchange.AirSync.Admin.Mailbox.getDevice s() +742
Microsoft.Exchange.AirSync.Admin.Devices.refreshDe vicesTable() +138
Microsoft.Exchange.AirSync.Admin.Devices.Page_Load (Object sender,
EventArgs e) +190
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +750
--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.2407;
ASP.NET Version:1.1.4322.2407

I don't rarely suggest other NG's as the solution but in this case
microsoft.public.exchange.mobility might be a better option

Lanwench who posts here frequently is an Exchange MVP and may have some
other thoughts
Chris Rue, an SBS MVP who does lots of Windows Mobile work has a posting
here
http://www.chrisrue.com/funcave/2006...vice-wipe.html
I've not read it and don't know if it addresses your issue, but you might
try looking around Chris' site for more on this topic if this doesn't do it

On Jul 31, 8:14 pm, "Cris Hanna [SBS - MVP]"
<crisnospamha> wrote:
[..]
>>
>>
>>
>

Thanks, Chris... I'll post over at the mobile group.

Nikko

Hello Nicholas,

Thank you for your post.

Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:

You have just set up a Mobile 6 phone to sync with your new SBS 2003
server. The phone synced correctly to send and receive emails. However,
when trying to test the remote wipe function, it generates errors.

If I have misunderstood your concerns please feel free to let me know.

First, many thanks for Cris's input too. I also agree that you post this
issue in our special Windows Mobile newsgroup for more information.

Meanwhile, as far as I know, I'd like to provide you with the following
suggestions:

First, as Cris suggested, please refer to the Chris Rue, an SBS MVP who
does lots of Windows Mobile work has a posting here
http://www.chrisrue.com/funcave/2006...-remote-device
-wipe.html

It tells you how to configure the remote wipe feature on Exchange server
console.

Also, you may also try Exchange Server ActiveSync Web Administration Tool:

Microsoft Exchange Server ActiveSync Web Administration Tool
http://www.microsoft.com/downloads/d...d23-d145-4dbf-
a2cc-e0b4c6301453&DisplayLang=en

Hope this helps.

Thank you for your time and cooperation.


Best regards,

Robbin Meng(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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